“Brand new used cars” may sound like an odd concept, but it actually happened in Australia. According to To driveToyota dealers in Australia are advertising the new popular hybrid model in an openly contradictory way: converting new cars to used cars, or selling them to dealers or other dealers.
Meanwhile, thousands of customers still have to wait months, even years, without a car. Many people who put down deposits to buy the Toyota RAV4 Hybrid, Toyota Corolla Cross Hybrid and Toyota Camry Hybrid had to wait for 6 months to 2 years to receive the cars.
This causes used car prices to skyrocket when many people just can’t wait any longer. The high price of used cars is annoying enough, the screen of circumventing the law to turn a new car into an old car and then “make up the price” makes many people even more frustrated.
A customer waiting for a Toyota Corolla Cross Hybrid to be shipped To drive The pictures of cars with odo show the distance… 6km and 33km. Both sold for about $6,300 more than new cars.
In addition, the reporter To drive I also searched and found several Toyota RAV4 hybrids – as well as several other Toyota models – with ranges from 1km to 50km but labeled as “used cars”. These used cars cost 8,000 – 10,000 USD more than new cars.
The same customer also called the Toyota Australia Customer Experience Center to complain.
Photos of “Brand New Used” cars sent to Drive by a Toyota customer. – Photo: Drive
In the above picture, it looks like both the cars are for sale by the same Toyota dealer. Both are registered new and both are labeled “used”. A new car has run 6km, the price is 53,990 USD. The second ODO is 33 km, which costs 53,888 USD.
Meanwhile, the Corolla Cross GXL Hybrid All-Wheel Drive costs just $47,541 for the ocean in Sydney. As can be seen, a “used” car is selling for $6,300 more, or 13%, than a new model.
Accordingly, Toyota Australia said that due to higher than expected demand, the goods did not sell enough, so customers had to wait longer. That’s why the prices of old cars also skyrocketed.
Unfortunately, “each Toyota dealer is independently owned and operated, so the valuation of used cars depends on them. The market value of a used car is not determined by the dealer. The market ‘heats up’ and the used car Dealers set prices to keep up with market value”.
Furthermore, this center also said that it is not wrong to call a car a few kilometers old: “If there are customers who have ordered a new car, but they no longer want it and have sold it to the dealer, This car will also be sold by the dealer as a used vehicle.
There are many reasons why a vehicle is considered used. However, we are not familiar with these transactions, so cannot comment on why there are used cars with low mileage.”
Therefore, the center’s advice is for guests to “continue to speak with the agent”, while the center apologizes for the inconvenience, and “will forward the comment to the marketing department, where someone will compare and address the issue in more detail.” Will investigate”.