According to Apple App Store data in 2020, during the raging pandemic, DingTalk’s downloads increased 20 times within 30 days and dominated the list for 24 consecutive days (January 24, 2020 – 23) February 2020). The app also tops the Apple App Store working software download list.
Currently, the distance is no longer, but many companies still maintain the work-from-home model due to factors such as cost savings, work efficiency and employee safety. Then, “work from home” has gradually changed from “temporary measure” to “essential need”.
However, current companies that still apply the work-from-home regime face many disadvantages.
Because employees do not go to the office, management becomes difficult. How to ensure each employee completes the task, creating value for the company?
Many levels of leadership choose the way regularly hold online meetings.
However, in a survey of China Daily on “Working from home is more comfortable or more tiring”, more than half of the respondents cited working from home as more tiring and frequent online meetings as one of the reasons for this fatigue. .
American psychologist Jenny Davis used the term “Zoom fatigue” to describe the phenomenon of fatigue after video meetings.
Groups of people easily “lost strength” by online meetings
Society is like a big stage, everyone is a performer. To be liked and accepted by others, people need to know how to take advantage of their strengths and avoid their weaknesses.
American sociologist Erving Goffman views all social interactions as a process of self-representation, i.e. conveying positive information about oneself to others. Presenting yourself requires a lot of energy, needing to pay attention and manage your behavior. Such tiring work naturally makes it hard for you to pay attention to other things.
When participating in an online meeting, people need to present themselves well, so it makes them very tired.
Research shows that female employees and new hires are more likely to feel fatigued during an online meeting because women are very concerned about their image through the lens. This excessive anxiety can exacerbate fatigue in online meetings.
Older employees have spent a lot of time building their own image in the organization, so they feel that being on the screen has little effect on the already built image. However, the new group of employees is still trying to build their own credibility, so they need to show more ego, which makes them feel tired when participating in online meetings.
1. Distance between individuals
American anthropologist Edward Twitchell Hall divides interpersonal distances into four categories:
Public distance (about 3.7-7.6m), social distance (about 120-370cm), personal distance (about 45-120cm) and intimate distance (under 15cm).
The personal distance between many colleagues increased. Therefore, in a video meeting, we need to be in contact with other people’s eyes for a long time, thereby arising boredom and shyness.
2. “Away from the heart”
In face-to-face communication, our voice, facial expressions, and body movements help us express our point of view naturally. But in video conferencing, we often need to send and deliver nonverbal signals in a more exaggerated manner. For example, to show affirmation, people need to nod; to make eye contact with others, people need to look directly into the lens instead; In order to be less affected by surrounding influences, people need to speak louder…
In addition, in face-to-face communication, we naturally receive signals from others, but this becomes very difficult in an online meeting. For example, on the grid view of a meeting, one person glances to the side and the others don’t even try to judge what that person is showing… So it takes a lot of effort to understand. signals between these individuals.
How to relieve fatigue from video meetings?
Research shows that fatigue varies over time, usually being quite faint during the first few hours of work, and increasing as working time accumulates.
– Depending on the changing pattern of fatigue, we can arrange online meeting earlier in the day or after lunch break, when everyone is full of energy and can reduce people’s fatigue participation.
– You can pin the speaker’s window to the center of the screen, hiding your window and preventing too much focus on your image across the screen. This will be more effective for female employees and new employees.
– Some people may feel nervous when speaking in public. If a view with many participants causes tension, you can hide other people’s windows.
Online meetings are convenient and efficient, and the company keeps participants spinning, meeting after meeting.
In face-to-face meetings, colleagues will chat and relax before and after the meeting, and there is time to move between rooms (possibly from the meeting room to the desk). Changing the environment and sharing with direct colleagues will reduce stress.
But video-meeting participants simply hit the end button, still sitting in the same old room with little opportunity to talk privately with colleagues. To relax your mind and function effectively, you can also get up and move between meetings, look out the window, do a few simple stretches, or take a few minutes to play a game. play.
Bill Gates pointed out that there are many changes after the pandemic, the first of which is that online meetings will become the norm. Therefore, we need to actively adapt to online meetings to reduce the negative impact, thereby losing motivation and the ability to find meaning in work.