At Rolls-Royce, all employees must adhere to extremely strict rules to ensure even employees are synonymous with luxury.
1. It is not allowed to wear makeup, use perfume when working in the car
If you’re one of the employees tasked with painting Rolls-Royce cars, you’re bound to follow additional rules, one of which is not to wear makeup, use deodorant or even is to spray perfume when working on the car. As explained by Rolls-Royce, the purpose of this job is to want the car to be delivered to the customer in pristine condition, avoiding any risk of “odor pollution”.
2. Car delivery staff must use special perfume
Although Rolls-Royce is very serious about avoiding any kind of “odor pollution” on its cars, its delivery staff are allowed to use a special perfume. They also have to follow strict rules about appearance and dress, including makeup.
3. Willingness to work with a client’s pet
At Rolls-Royce, they always aim to satisfy all their customers. This is why they are available to all the requests of the customers. To that end, the company’s staff is willing to work with guests’ pets if necessary.
According to the report of This is Money, this is exactly the reality at car dealerships for wealthy customers. As in response to the request of a woman who wanted the leather interior of her Rolls-Royce to be the same color as her pet dog. Company employees must approach the dog to obtain the necessary color and shine.
4. Ready to create the most ‘weird’ paint colors
Similar to the pet rule, the customer is always right when buying a Rolls-Royce. Even with 44,000 color options available, there may not be a color the customer wants. In that case, employees must be willing to craft and patent their preferred color. That is also the reason why Rolls-Royce has such a huge “color stock”, and will continue to increase.
In addition to the paint color, at Rolls-Royce, the staff will have to deal with all customer customizations besides color such as installing TV receivers, privacy glasses, custom speakers… In short, every guest Customers coming to Rolls-Royce can do whatever they want.
4. Each employee is a representative of the company, even outside the office
Rolls-Royce employees are often proud of the work they do and the company they represent. Sharing on Glassdoor, a former supply chain executive of the company said that Rolls-Royce is a great company to work with from culture to people and even better benefits.
Like other companies, the workforce here is required to follow strict codes of conduct. One of those rules is to require company employees to be available to represent the company at all times. According to Rolls-Royce, they must “act in a manner that protects or enhances the reputation of the brand at all times”.
5. Do not directly supervise acquaintances working in the company
When working for Rolls-Royce, an important rule to ensure there is no conflict of interest is that it is not allowed to directly supervise any family members, friends or lovers if working here. This is enshrined in the company’s global code of conduct. They even encourage not to publicize relationships outside of colleagues.
This is designed to avoid relationships that reduce the ability to make decisions fairly and objectively.
6. High ethical standards
Almost a third of Rolls-Royce’s employee code books are about ethics. The company maintains a strict code of ethics from internal affairs to public relations, from self-interest in recruitment to embezzlement, bribery, extortion, harassment. Penalties are also extremely harsh for any employee found to have engaged in unethical behavior.
7. Serious attention to detail
As a Rolls-Royce employee, you must always pay serious attention to detail in whatever you are doing. That’s how they make cars to the highest standards. As a Rolls-Royce representative explained: “None of the requirements were too bold and none were too complicated for our designers.”
There are even details on Rolls-Royce cars that only one person can do, that is artist Mark Court. It took him 5 years to create decorative lines along the body, creating the distinctive features of this car company.
8. Smoking is not allowed in the workplace
The company attaches great importance to the brand image and the health of employees. To protect others from the risk of inhaling secondhand smoke, all Rolls-Royce facilities are 100% smoke-free. Even e-cigarettes are not allowed. Employees are not prohibited from smoking as individuals, but are required to smoke far away so as not to damage the “smoke-free” image of Rolls-Royce.